Terms of Service
Terms and Conditions Scope
These Terms of Service govern your use of HR Excellence Cyprus's website and services. By accessing our website or engaging our services, you agree to be bound by these terms and conditions, as well as our Privacy Policy and Cookie Policy.
These terms constitute a legally binding agreement between you and HR Excellence Cyprus. Please read them carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.
Effective Date: December 2025
These terms were last updated in December 2025 and apply to all users of our website and clients of our services.
Terms of Use Policy
User Obligations and Responsibilities
Acceptable Use
You agree to use our website and services only for lawful purposes and in accordance with these terms. You must not:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Transmit harmful or malicious content
- Attempt to gain unauthorized access to our systems
Account Responsibilities
If you create an account or engage our services, you are responsible for:
- Maintaining the confidentiality of your account information
- Providing accurate and up-to-date information
- Notifying us immediately of any unauthorized use
- All activities that occur under your account
Professional Conduct
When engaging with our services, you agree to maintain professional standards, provide accurate information about your organization, and cooperate in good faith throughout the consultation process.
Service Usage and Limitations
Service Availability
While we strive to maintain continuous service availability, we do not guarantee uninterrupted access to our website or services.
- Scheduled maintenance periods
- Technical difficulties or system failures
- Circumstances beyond our control
Usage Restrictions
Certain limitations apply to your use of our services to ensure fair access and optimal performance for all users.
- Reasonable use of website resources
- Compliance with automated system limits
- Adherence to content usage guidelines
Intellectual Property Rights
All content on our website, including text, graphics, logos, images, and software, is the property of HR Excellence Cyprus or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Your Rights
- View and use content for personal reference
- Download materials for offline viewing
- Share content with proper attribution
Restrictions
- Commercial use without permission
- Modification or derivative works
- Removal of copyright notices
Payment Terms and Conditions
Service Fees
Service fees are quoted in Euros (€) and are based on the scope of work agreed upon in the service agreement. All prices are exclusive of applicable taxes unless otherwise stated.
Currency: All transactions are processed in Euros (€), the official currency of Cyprus.
Payment Terms
Standard payment terms apply to all service engagements:
- Initial consultation deposit required upon engagement
- Progress payments according to agreed milestones
- Final payment due upon project completion
- Late payment fees may apply after 30 days
Refund Policy
Refunds are considered on a case-by-case basis for services not yet delivered. Completed work and incurred expenses are non-refundable. Any refund requests must be submitted within 14 days of the service completion date.
Legal Information and Dispute Resolution
Limitation of Liability
To the fullest extent permitted by law, HR Excellence Cyprus shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim during the 12 months preceding the claim.
Disclaimers and Warranties
Service Disclaimers
Our services are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding:
- The accuracy or completeness of information provided
- The suitability of our services for your specific needs
- Specific outcomes or results from our consulting services
Professional Standards
While we maintain high professional standards and adhere to industry best practices, we cannot guarantee specific business outcomes. Our recommendations are based on our professional judgment and experience, but implementation and results depend on various factors beyond our control.
Dispute Resolution Process
Direct Resolution
Contact us directly to discuss and resolve any issues or concerns
Mediation
If direct resolution fails, we agree to attempt mediation through a neutral third party
Legal Action
As a last resort, disputes will be resolved through Cyprus courts
Governing Law
These terms are governed by the laws of the Republic of Cyprus. Any legal proceedings shall be conducted in the appropriate courts of Cyprus, and both parties consent to the jurisdiction of such courts.
Indemnification
You agree to indemnify, defend, and hold harmless HR Excellence Cyprus, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or fees arising from:
- Your use or misuse of our website or services
- Your violation of these terms and conditions
- Your violation of any third-party rights
Termination and Suspension
Termination Rights
We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users.
Effect of Termination
Upon termination, your right to use our services will cease immediately. Provisions regarding intellectual property, limitation of liability, and dispute resolution will survive termination.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.
Notification: For significant changes, we will provide reasonable notice through our website or other appropriate means. We encourage you to review these terms periodically.